multi-ai agent workflows for digital marketing productivity improvements

workflowz

workflowz™ builds domain-specific AI chatbots and multi-AI agent workflows with cloud computing services and AI frameworks to automate digital marketing tactics and processes. AI agents respond to inquiries and complete routine tasks that free you to focus on higher work. 

How it Works

1

The development process starts by defining the goal of the AI automation and the specific manual workflow you need to transform.

2

We continue with the execution of a requirements exercise to identify all relevant roles, tasks, data and tools AI agents need to complete the workflow.

3

Solo or multi-AI agents are provisioned and configured for independent, sequential or parallel execution. The new workflow is fully tested.

4

Finally, the automated workflow is deployed and activated to accept input prompts from users and respond with live output.

Resolve 80% of customer inquiries with chatz, our solo-AI agent

chatz is a domain-specific AI chatbot built by workflowz™ to respond to questions for which your organization has the best answers. Assist, engage and resolve inquiries with your data.

  • Customer service and support records
  • Appointment data and visit instructions
  • Product information materials
  • Employee handbook and guidelines
  • Proprietary research and insights
chatz ai chatbot for omnichannel digital marketing

A Few Use Cases

customer service ai chat bot

Customer Support

Use chatz to provide 24/7 assistance to address inquiries, effectively resolve issues, and ensure a positive overall experience for each customer by creating a helpful environment.

Programmatic display advertising to business people

Business Research Brief

Create a multi-AI agent workflow to produce research briefs for new business opportunities. Quickly produce a brief about the client, its industry, offering and  competitors.

internal operation ai chatbot

Internal Operations

Use chatz to accelerate work by automating routine tasks and providing instant access to information. Free employees to focus on more strategic and creative work.

digital marketing discovery

Campaign Insights Report

Create a multi-AI agent workflow to generate campaign insights reports. We configure agents to run SQL queries against data warehouses, analyze returned data and generate insights.

Frequently Asked Questions

What are AI chatbot hallucinations and how are these minimized?

AI chatbot hallucinations occur when AI models generate information that sounds plausible but is actually incorrect, fabricated, or unsupported by training data. These can include made-up facts, citations, statistics, or logical inconsistencies presented with confidence.

AI chatbots hallucinate because of how the models that power them fundamentally work. They are trained to predict the next most likely token (word or piece of text) based on patterns in their training data, not to retrieve or verify facts. The model is essentially a highly sophisticated pattern-matching and prediction engine that generates plausible-sounding text, but it has no inherent understanding of truth and no ability to distinguish between accurate information and that which is made up. When faced with gaps in knowledge or ambiguous prompts, the model tries to complete the pattern in a way that sounds coherent and confident.

chatz reduces hallucinations with rigorous data preparation combined with the implementation of Retrieval-Augmented Generation (RAG) to ground responses in verified documents.

What separates chatz from competitors may come as a surprise: data preparation. It’s the familiar 80/20 rule again. 80% of AI chatbot quality comes from the quality of the data fed to it, while 20% comes from model sophistication and prompt engineering (read more →). At Databoozt, we are data experts and bring our expertise to chatz in collecting, cleaning and arranging proprietary data to create high performing AI chatbots. When comparing solutions, remember that the most important criteria to evaluate are the data preparation practices.

chatz is powered by AWS (Amazon Web Services). AWS is used to build, deploy and maintain enterprise-grade agents which are eligible for SOC 2 Type 2, GDPR, ISO 27001, and HIPAA compliance. SQL and Python scripts are used to manage and prepare data loaded to your chatz knowledge base. Third-party chatbot interfaces are integrated into solutions as business situations require.

AI chatbots from chatz are trained on your internal datasets that include information from e-books, articles, case studies, white papers, website content, conference presentations, marketing materials, customer support records, internal meeting transcripts, internal helpdesk records, proprietary research, institutional knowledge sources, product specifications, product instruction manuals and more. Data file types supported include .txt, .csv, .doc, .xls, .md, .pdf and .html.

Yes, proprietary information and data remain secure within your chatz knowledge base and are not accessible to web crawlers. This means only your AI chatbot from chatz provides the best answers and information about your organization and its areas of expertise.

A multi-AI agent workflow is a system where multiple specialized AI agents work together collaboratively, each handling specific roles and tasks, to accomplish complex objectives that would be difficult for a solo-AI agent to handle alone.

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